DoubleUP Number
DoubleUP Number service allows a subscriber to have a
virtual number in addition to the primary number on the same SIM. This
service is for prepaid subscribers only.
“This service is currently suspended for new subscriptions.”
How to Subscribe
Dial 4030 and press ‘1’. Or send ‘sub’ to 4030
How to Un-subscribe
Dial 4030 and press ’0′. Or send ‘unsub’ to 4030
Prepaid Charges:
Subscription Charges: Rs. 1.44 per day inclusive of taxes
SMS Charges to 4030: Rs. 0.60 per SMS inclusive of taxes
IVR Charges to 4030: Rs. 0.60 per min inclusive of taxes
Prefix SMS Charges: Free
Prefix Call Charges from your Double Number: Rs. 0.72 per 30 seconds inclusive of taxes.
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Subscriber can upgrade their Double UP Number to use advance features.
BUNDLE
|
FEATURE
|
Charges
|
SMS Command
|
|
Basic Bundle
|
Call Back Reminder
|
Rs. 10/month
|
Type “Basic On” and send it to 4030
|
Meeting Point (Conference Call)
|
SMS into Web
|
SMS Signatures
|
Note:All bundles can subscribe at the same time and user can also select single bundle too.
Subscriber can also upgrade these bundles via IVR. Dial on 4030 and Select Upgrade Double UP Number from Main Menu.
1. Basic Bundle
1.1 Call Back Reminder
Subscriber can set call back reminder for important calls during
their busy hours or in meetings. If a Subscriber was not able to attend
last two calls from a same recipient in last 10 minutes. A SMS will be
sent to subscriber to set Call back reminder.
Once the Subscriber Set Call Back reminder, an SMS will be sent to
the caller, from Subscribers DoubleUP Number that “I will Call You minutes”.
1.2 Meeting Room
Subscriber can schedule a meeting via Meeting Room. A Pin will be
provided to Subscriber, each meeting will be identified from unique pin.
Subscriber can send this PIN to all attendees to invite them in meeting.
Via IVR
Call on 4030 & Select “Meeting Point” to generate PIN.
Via SMS
Type “MEETING” and send it to 4030
Via WEB
Meeting can be schedule via “Conference Call” from DoubleUP Number Website.
1.3 SMS into Web
All SMS received on DoubleUP Number will be automatically archived into Subscriber’s web.
1.4 SMS Signature
Subscriber can set their SMS Signature. These signatures will be automatically appended at the end of each SMS.
Via SMS
Type “SIG ” and send it to 4030. E.g Sig Ahmer Masood Qazi
Via WEB
Signature can be set in “Account Setting” from DoubleUP Number Website.
Using your new DoubleUp Number
You can start using your DoubleUp Number immediately, given that you
have sufficient balance to cover call charges. DoubleUp Number uses the
same balance as your regular number so there is no need for any special
recharge vouchers – all your billing is conveniently consolidated
against your primary Mobilink number
Making & receiving calls / SMS
To make a call or send an SMS from your Mobilink DoubleUp Number,
simply add 88 before the number you are calling or messaging. For
example if you want to call/ send SMS to 030XXXXXXXX, you would dial
88030XXXXXXXX. The called party will see your DoubleUp Number as CLI
without the 88 i.e. 030XXXXXXXX. PTCL numbers can also receive and make
calls to DoubleUp Number.
People who want to call or message you can easily do so by dialing
your DoubleUp Number just as they would any regular Mobilink number –
there is no need for them to add the 88 prefix. The CLI displayed on
your phone when you receive a call or SMS on your DoubleUp Number will
have the 88 prefix before the calling party’s number – this helps you
identify the call as one on your DoubleUp Number.
Scheduling your DoubleUp Number
At times when you do not want to receive calls on your DoubleUp
Number, you can just log-off from the service via IVR or SMS. Simply
dial 4030 from your phone and select 1 to log-off or 1 to log-on (in
case your DoubleUp Number is logged-off). You can also use the log-off
or log-on command via SMS to 4030 to manage your active / non-active
states
We also provide the facility to schedule log-off and log-on, in which
case the service will automatically become inactive for the times
specified by you. For example if you do not want to receive calls / SMS
on your DoubleUp Number between the hours of 5:00pm and 9:00pm; dial
4030 from your phone and when prompted select 2, and follow the
directions to enter log-off / log-on times.
With this control over the service’s active / non-active state, you
can easily keep your regular Mobilink number on and not have to worry
about receiving calls on your DoubleUp Number when you do not want to.
Blocking unwanted callers on your DoubleUp Number
This is a subscription based feature for Mobilink DoubleUp Number
which allows you to control which numbers can call on your DoubleUp
Number. To subscribe for this useful feature dial 5929 or SMS ‘sub’ to
5929.
Once you are subscribed for this feature you can easily dial 5929 and
select 1 to add any number you want to block. There is no limit on how
many numbers you can add to the block list. To unblock any number simply
select 2 after dialing 5929 and specify the number to be un-blocked
when prompted.
You can also use SMS to block and un-block numbers by using the ‘Block’ & ‘Unblock’ command and send to 5929.
Numbers on the block list cannot call on your Mobilink DoubleUp
Number until you unblock them. Blocked Number callers will not be aware
that you have blocked them, they will get a notification that the number
is switched off.
Terms and conditions
- International calls and SMS are not allowed from DoubleUp Number
service, however prefix charges (dialing 88) will be automatically
deducted incase a user attempts to send SMS or make a call to an
international number
- Service is only available for prepaid customers
- If a user un-subscribes from DoubleUp Number service, their
allocated DoubleUp will not be allotted to any other subscriber in the
next 180 days. However if the same user re-subscribes, they will be
given the same DoubleUp Number within 180 days
- Only one DoubleUp Number will be allotted against a regular number
- If a primary number of a DoubleUp Number subscriber is busy, and a
call is made to the subscriber’s DoubleUp Number, he will be shown that
incoming call with ’088′ prefix. The call can be attended, swapped, put
on waiting just like any regular call. If not attended, it will show as
missed call in the log directory
- Mobilink Load, Mobilink Share and Mobilink Advance features are not be available on DoubleUp Number
- SMS and voice bundles cannot be purchased on DoubleUp Number
- Billing for DoubleUp Number will be done against the primary number
- Since DoubleUp Number is allocated against a primary number, customer’s record will be visible in the Customer Care System
- Regular VAS cannot be availed through DoubleUp Number
- DoubleUp Number will be assigned automatically to a primary number and subscriber will have no control on choosing the number.
